Reserved and PAID for 2 cars 3 weeks in advance. Sent us out in a vehicle they knew had a problem. We had to drive 3 hours out of our way to go to Wichita and get a properly running vehicle. Save your time and rent from Wichita.
Smallest Hertz location i've ever seen but really good experience.
Got a car for one of our customers and we should have received the shop rate. We called twice and complained and just got a woman with a bad attitude. Refused to work with us. We paid 99.21 for a car for 28 hours. We will be renting cars for our customers on a regular basis with another company. They picked the car up at a repair shop. The bill was made out to a repair shop. Soooo why did we not get the shop rate?? Two different people from our office call & asked. Just got a woman with a nasty attitude. Until we receive the shop rate this review stays
First the computer wouldn't let them give me the rate I reserved but they were able to override the price. Then she tried to sell me gas on a rental that was full. Then they tried to put me in a compact car when I reserved a full size because they didn't have the full size car I reserved. When I called her on what she was doing, she expected me to trust that she would give me a better price after I left. I told her I would go back with her and have her redo the rental w the compact rate. Turning the car in was much easier in LA.
worst place to rent a car. I rented car from here and also made a telephonic confirmation also and i was informed that my rented car will be ready on 4.30 pm of Friday . When I reached over there they said we dont have car for you I showed them my email confirmation and through out that time the help desk person was keep showing me his own list and further adding I dont have car for you since your name is not in the list plus attitude of both the customer was really really bad. I would have given 5 black star if I could to show how badly they have handled my booking but at the end I just made a call to enterprise and they welcomed me with a very fine car. HERTZ SALINA KS IS THE WORST PLACE TO BOOK A RENTAL CAR. I BOOKED A CAR FROM HERTZ FOR THE FIRST AND THE LAST TIME.
Hertz is a US Car Rental based in Salina, Kansas. Hertz is located at 3230 Arnold Ave, Salina, KS 67401, USA.
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