We stayed one night September 2017. The room was clean, the receptionist was so nice and the next day we realized my friend had left her earrings she had had for 45 years and meant a lot to her. They've offered to mail them to her and she'll see them again! So nice! We highly recommend!
Upon entering our non smoking room we were hit with a heavy smell of smoke. This was the last room on the first floor. We were not able to switch to a room on the second floor since there is no elevator and we have a daughter in a wheelchair. We tried to stay in the room but as the evening went on the smoke was hindering our breathing. We asked for a refund so we could check out and find another hotel to sleep for the evening. The front desk employee was very nice but had us speak to the manager Nick for approval of the refund. Nick was rude, talking over my husband and yelling at him. He was very argumentative and not seeking resolution. He even went as far to say that we were lying. We have stayed at this location multiple times in the past and we will not stay there again.
I stayed there in Oct., 2017. Customer service was very good. Although the cost is low, I still have expectations and the physical elements of the hotel left things to be desired. The carpet felt yucky and the bottoms of my CLEAN white socks were black after walking on the carpet a bit. The little arm chair had filthy upholstery - enough so I didn't want to sit in it. Cleanliness in bathroom could have been MUCH better. Black mold stuff at bottom of water handle in tub. Tub didn't drain - water well - water up over ankles during shower. Bed was made haphazardly, the mattress was lumpy and uncomfortable. The blanket under the spread (appeared to be down alternative) was also lumpy and I had to provide my own from my car. NO ELEVATOR, even though I was told there was one when I made the reservation. Luckily, I was on the 1st floor! On the plus side: there were a small fridge and microwave - both of which were unexpected. I asked if they had them when I made the reservation, and was told no. Don't plan on staying again if I can avoid it!
For the price range this hotel is great! Nice breakfast options, but I do wish they had sausage/eggs. The make your own waffle station is very neat! The pool is on the smaller side, and the site we booked at didn't say anything about a hot tub so that was an unexpected bonus! The rooms are fairly clean, though one of the two we booked does not have very good water pressure. The staff is friendly and we are enjoying our stay.
Clean rooms, very comfy beds, hot, hot water for shower or bath! Breakfast could have been better. Overall, nice experience!
Americinn Hotel Suites Salina is a US Lodging based in Salina, Kansas. Americinn Hotel Suites Salina is located at 1820 W Crawford St, Salina, KS 67401, USA.
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